Extend Communications - 16 Darling St. Brantford N3T 2W4
Inbound call centre and answering service for telephone, email and web communication throughout Canada and the United States. With 60 years of experience, we provide you with a customized solution to help you grow your business. We are staffed 24 hours a day, 365 days a year! When you are out of the office, at a meeting, gone for the weekend, or sick, we continue to direct your calls where they need to go; whether that means dispatching a service technician for an urgent call, providing basic information about your company or simply taking a message and directing to the appropriate staff. We can also handle your work overflow during the day so you don’t miss a call or potential sale.
We understand that customer service is critical to your business. That’s why we treat your clients like our own. Our call centre agents are trained and experienced to be the communications personnel for your business. You set the parameters of the customer experience you want to achieve and we’ll deliver the results, plus we’ll free up your time, allowing you to focus on other important business matters.